Free Up
‍Your Human Support Team’s Brainpower

Let the AI Agent handle L1 & L2 tickets. Fully autonomous.

Request trial

Contact founder

Challenges we solve

We Handle What Keeps You Up at Night

“We’re growing… but so are the support tickets.”

Support volumes up 30% in 5 months? Cool. Now we need 10 more agents and double the budget. Or… we don’t.

“Why are my agents answering the same questions every day?”

70% of responses = déjà vu. Over and over. It’s draining. And let’s be honest — it’s not why you hired smart people.

“There are 100 AI tools. Most are hype, not help.”

Chatbot #37: can’t read our data, guesses wrong, handles 5 questions max. “Valuable discovery” :/

How It Works

Okay, But How Does the Pronomy AI Agent Actually Work?

#1 We aren’t a ChatGPT wrapper

ChatGPT’s in the stack — but 90% of our brain is custom-built: logic, tooling, and AI model trained specifically with your data.

#3 Automate Manual Tasks

Pronomy reschedules meetings, modifies Notion docs, and do whatever you need — just like your team would (but faster).

#5 Human Escalation

If a user needs a human — or triggers a keyword, phrase, or topic you define — we hand it off instantly, with full context.

No guesswork. No delays. Just smart, seamless escalation.

#2 Just Feed It Your Stuff

Upload docs, links, reply templates/snippets — whatever you’ve got.

Pronomy trains itself and re-trains when your knowledge base changes.

#4 One agent per company

Not per human.
One AI agent takes over half your support — no need for 10 mini-bots.

#6 We don’t replace your helpdesk

We plug into your helpdesk like a charger.

Your setup stays safe — we just automate the boring stuff.

#1 We aren’t a ChatGPT wrapper

ChatGPT’s in the stack — but 90% of our brain is custom-built: logic, tooling, and AI model trained specifically with your data.

#2 Just Feed It Your Stuff

Upload docs, links, reply templates/snippets — whatever you’ve got.

Pronomy trains itself and re-trains when your knowledge base changes.

#3 Automate Manual Tasks

Pronomy reschedules meetings, modifies Notion docs, and do whatever you need — just like your team would (but faster).

#4 One agent per company

Not per human.
One AI agent takes over half your support — no need for 10 mini-bots.

#5 Human Escalation

If a user needs a human — or triggers a keyword, phrase, or topic you define — we hand it off instantly, with full context.

No guesswork. No delays. Just smart, seamless escalation.

#6 We don’t replace your helpdesk

We plug into your helpdesk like a charger.

Your setup stays safe — we just automate the boring stuff.

Solution

Hire Your AI Support Agent

so your team can focus on high-value customers, while we keep your FRT and CSAT in top shape

FRT That’s Actually Fast

Our AI replies in 20–30 seconds on average — and we’re driving that down to just 5–7 seconds.

It never sleeps, so customers never wait.

Keeps CSAT High

Delivers human-quality answers using your latest data.

When nuance or emotion is needed, it routes straight to your team.

Keeps CSAT High

Delivers human-quality answers using your latest data.

When nuance or emotion is needed, it routes straight to your team.

And We’re Not Competing With Chatbots

They follow scripts. We follow logic — built for tough tickets, impatient customers, and nonstop inboxes.

Pronomy.io

Zendesk & Intercom AI

ChatGPT-Based Tools

In-House
AI Builds

Handles complex queries
(not just FAQ)





Takes real actions
(refunds, reschedules, CRM updates)





Escalate with precision







Integrates deeply
with your existing tools







Learns continuously from real tickets





Acts as an AI co-pilot (rewrites replies and helps craft answers)







No internal AI maintenance required





Rollout time

weeks

days

4-8+ months

Pronomy.io

Zendesk & Intercom AI

ChatGPT-Based Tools

In-House
AI Builds

Handles complex queries
(not just FAQ)





Takes real actions
(refunds, reschedules, CRM updates)





Escalate with precision







Integrates deeply
with your existing tools







Learns continuously
from real tickets





Acts as an AI co-pilot
‍(rewrites replies and craft answers)







No internal AI maintenance
required





Rollout time

weeks

days

4-8+ months

Pronomy.io



Handles complex multi-turn queries (not just FAQ)



Takes real actions (refunds, reschedules, CRM updates)



Escalates with precision



Integrates deeply with your existing tools



Learns continuously from real tickets



Acts as an AI co-pilot (rewrites and helps craft replies)



No internal AI maintenance required

Rollout time: weeks

Case Study

How Our AI Agent Transformed Fintech Company

As the fintech company expanded into new markets, their support team struggled with a surge of complex customer inquiries. They needed automation to prioritize VIP customers and enhance service quality.

With Pronomy they gained:

45%+

of tickets automated

52%

faster human agent responses

new languages supported

Explore How It Benefits You

Channels

Currently Dating Zendesk and Intercom

Right now, our AI Agent works seamlessly with Zendesk and Intercom — the platforms most of our customers rely on.

Need integration with other helpdesk? Give us a shout @ oleksii@pronomy.io - we’re building fast!

What's 9 + 10?

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What's 9 + 10?

Pricing

Starter

Just Getting Serious.
Perfect if you’re done playing support ping-pong manually.

Up to 5,000 resolved tickets per month

Integration with 10 databases

Advanced analytics: request trends, sentiment analysis

Full action-taking capabilities

Contact Sales

Growth

Most Popular (and for a reason).
You’ve got real ticket volume and no time to waste.

Everything in Starter package +

Up to 40,000 resolved tickets per month

Custom workflows (no dev degree needed)

AI uncovers what your customers really hate

Contact Sales

Built for Beasts

You scale. We automate everything you throw at us.

Everything in Growth, plus:

Unlimited

Advanced analytics: request trends, sentiment analysis

Unlimited database integrations

Contact Sales

Regular

Starter Plan

Limited Projects

Regular Support Business

1 month Free Trial

3GB storage

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Free

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Platinum

For the best results

Limited Projects

Regular Support Business

1 month Free Trial

20GB storage

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$999

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Standard

We’ve Been in the Support Trenches. That’s Why We Give a Damn.

"We didn’t just wake up one day and decide to build another AI company.
We spent years watching support teams burn out under growing ticket volumes and never-ending copy-paste replies.

We were in those teams. We automated them.
We felt the pain of trying to scale without losing your mind (or your best agents).
‍
So no - this isn’t some “what if ChatGPT but for support” hype play.
This is our revenge arc on repetitive work.

A tool built by people who’ve done the job, for people who want to do it better - or not at all."

— With love, The Pronomy Team

Give
‍Your Team the Headspace to Think, Solve, and Lead

Book a call with the Founder and see how AI takes care of the boring stuff — so humans can do what humans do best.

FAQ

Common Questions Answered

What types of customer inquiries can the AI agent handle?

Pronomy AI handles both simple and complex customer inquiries. It can answer basic questions like refunds, order tracking, or password resets. But what makes it different is its advanced reasoning ability—it can tackle difficult requests that used to require a human.
‍
For example, instead of just pulling information, it analyzes the situation, gathers the right data, and takes action—whether that’s checking policies, updating orders, or troubleshooting an issue. It thinks before it responds, just like a human agent would.

Can the AI agent integrate with my existing platforms?

Yes! Pronomy AI easily integrates with your existing tools, including helpdesk platforms (Zendesk, Intercom), CRMs (Salesforce, HubSpot), messengers (WhatsApp, Slack), and internal databases (SQL, Confluence, Notion, etc.).

If you need a custom integration, feel free to reach out—we’re happy to help!

How does the AI agent learn and improve over time?

The AI continuously retrains based on new data, updated documents, and user interactions. It pulls the latest information from your tools, ensuring responses are always accurate—without hallucinations.

What happens when the AI cannot answer a question?

If Pronomy AI doesn’t have enough information to confidently answer a request, it can either:
- Ask follow-up questions to clarify;
- Escalate to a human agent with a summarized context.

Is my data secure when using the AI agent?

We take security seriously and follow strict security standards to protect your data:

– We adhere to CIS Controls IG1 for security best practices;
– We sign NDA and DPA to ensure complete data protection;
– We provide full documentation on data flows, collection, storage, and processing;
– Your customer data is never used for AI training.

Got more questions?

Feel free to reach out to our founder at oleksii@pronomy.io — we’re here to help!

What's 9 + 10?

Features

Advanced 256-bit encryption

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor.

Simple collaboration tools

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor

Customizable AI features

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The stunning results our
customers have experienced

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua.

Ron Wood

CEO

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua.

Mark Mason

Marketing Manager

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Sam Preston

CTO

Free Up ‍Your Human Support Team’s Brainpower

Free Up ‍Your Human Support Team’s Brainpower

We Handle What Keeps You Up at Night

“We’re growing… but so are the support tickets.”

“Why are my agents answering the same questions every day?”

“There are 100 AI tools. Most are hype, not help.”

“There are 100 AI tools. Most are hype, not help.”

Okay, But How Does the Pronomy AI Agent Actually Work?

#1 We aren’t a ChatGPT wrapper

#3 Automate Manual Tasks

#5 Human Escalation

#2 Just Feed It Your Stuff

#4 One agent per company

#6 We don’t replace your helpdesk

#1 We aren’t a ChatGPT wrapper

#2 Just Feed It Your Stuff

#3 Automate Manual Tasks

#4 One agent per company

#5 Human Escalation

#6 We don’t replace your helpdesk

Hire Your AI Support Agent

FRT That’s Actually Fast

Keeps CSAT High

Keeps CSAT High

And We’re Not Competing With Chatbots

Pronomy.io

How Our AI Agent Transformed Fintech Company

Currently Dating Zendesk and Intercom

Pricing

Regular

Platinum

Standard

We’ve Been in the Support Trenches. That’s Why We Give a Damn.

Give ‍Your Team the Headspace to Think, Solve, and Lead

Common Questions Answered

Got more questions?

Features

Advanced 256-bit encryption

Simple collaboration tools

Customizable AI features

The stunning results our customers have experienced

Free Up
‍Your Human Support Team’s Brainpower

Free Up
‍Your Human Support Team’s Brainpower

Give
‍Your Team the Headspace to Think, Solve, and Lead

The stunning results our
customers have experienced